Hello, I'm

Scott Bursik

Senior |

25+ years translating complex technical capabilities into compelling business value.
Presidents Club winner · $22M+ in direct account sales · Fortune 500 trusted advisor.

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25+ Years Experience
$22M+ Direct Account Sales
F500 Client Portfolio
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01. About

Bridging Technology & Business Value

Scott Bursik
25+ yrs experience

I'm a results-driven Senior Solutions Engineer with a passion for turning sophisticated technology into clear, measurable outcomes for enterprise clients. My career spans enterprise software, observability, digital experience analytics, network management, and cloud security — giving me a rare ability to speak both deep-tech and boardroom fluently.

I own the full pre-sales lifecycle — from strategic discovery and technical qualification to tailored platform demonstrations, proof-of-value execution, and post-sale technical alignment. I'm equally at home leading high-performing SE teams as I am in front of a Fortune 500 C-suite.

My consistent recognition as a President's Club performer reflects not just sales achievement, but a genuine commitment to solving the right problems for the right customers.

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🏆

Presidents Club

Consistent top performer recognized for outstanding sales achievement and customer impact.

🎯

Pre-Sales Mastery

End-to-end ownership of the technical pre-sales cycle — from discovery to proof-of-value.

🚀

Revenue Impact

$22M+ in direct account sales with a track record of accelerating enterprise deals.

👥

Team Leadership

Experienced in building and leading high-performing SE teams cross-functionally.

02. Skills

Technical Expertise

⬡ Pre-Sales & Sales Engineering

Technical Discovery POC / POV Execution RFP Response Executive Presentations Demo Engineering Technical Qualification Deal Acceleration Competitive Analysis

⬡ Domains & Platforms

Observability Digital Experience Analytics Cloud Security Network Management Enterprise Software SaaS / PaaS APM SIEM / XDR

⬡ Leadership & Strategy

SE Team Management Cross-functional Alignment Revenue Strategy Customer Success Partner Enablement Coaching & Mentoring Go-to-Market Executive Engagement

⬡ Technical Foundations

Cloud Infrastructure AWS / Azure / GCP Networking Protocols API Integrations Security Architecture Data Analytics DevOps / CI/CD Kubernetes
03. Experience

Career Timeline

Jan 2025 – Present Current

Senior Solutions Engineer

Quantum Metric — Richardson, TX

  • Own the full pre-sales technical motion for enterprise prospects — leading discovery, platform demonstrations, and proof-of-value engagements that align Quantum Metric's digital experience analytics platform to measurable business outcomes.
  • Deliver tailored product demos to C-suite, product, engineering, and digital teams, translating platform capabilities (session replay, funnel analytics, anomaly detection) into direct revenue impact and CX improvement narratives.
  • Partner with Account Executives to develop technical account strategy, manage competitive objections, and accelerate pipeline velocity across mid-market and enterprise accounts.
  • Act as the technical voice of the customer internally, feeding product feedback and roadmap insights to the Quantum Metric product team.
Nov 2023 – Aug 2024

Solutions Engineering Manager

Grafana Labs — Remote

  • Led a team of 3 Solutions Engineers delivering enterprise observability solutions to large-scale clients across the AMER region.
  • Oversaw the full SE sales cycle including technical discovery, custom demonstrations, RFP/RFI responses, and proof-of-concept execution for Grafana Cloud and on-prem observability stacks.
  • Developed and enforced SE best practices to improve demo quality, discovery rigor, and PoV win rates across the team.
  • Collaborated closely with Product, Sales, and Customer Success to drive pipeline growth and expand existing enterprise accounts.
Oct 2022 – Sep 2023

Sales Acceleration Specialist

Zscaler — Dallas, TX

  • Drove digital experience optimization for cloud and hybrid workforces leveraging enterprise monitoring, network management, and Zscaler's Zero Trust Exchange platform.
  • Collaborated with cross-functional teams to design and deliver best-in-class technical solutions for complex, large-scale enterprise environments.
  • Diagnosed and resolved user experience issues across Zscaler's global security cloud, improving performance and client satisfaction metrics.
Sep 2021 – Oct 2022

Sales Engineering Manager

Cisco (AppDynamics) — Richardson, TX

  • Managed a team of 8 Sales Engineers across the West Region, overseeing technical sales for AppDynamics and the Cisco Full-Stack Observability (FSO) platform.
  • Developed regional and account-level territory strategy, building strong stakeholder relationships to support long-term revenue growth.
  • Recruited, onboarded, and developed top SE talent, raising team performance and technical depth.
Jan 2021 – Sep 2021

Team Lead, GES Sales Engineering – TOLA

AppDynamics — Richardson, TX

  • Led a team of 4 Enterprise Account SEs in the Texas, Oklahoma, Louisiana & Arkansas region, driving account planning and proof-of-value execution.
  • Partnered with account executives on strategic deal pursuit, ensuring technical win strategies aligned with business value and competitive differentiation.
  • Recruited and developed high-performing SE talent to support aggressive regional growth targets.
Jul 2017 – Jan 2021 🏆 Presidents Club FY19 & FY20

Senior Sales Engineer

AppDynamics — Dallas/Fort Worth, TX

  • Drove application performance and business outcomes across enterprise accounts in the DFW region, connecting APM insights to customer experience and revenue impact.
  • Achieved $22M+ in sales on direct accounts in under 4 years — consistently one of the top-producing SEs in the South Region.
  • Awarded Presidents Club in FY-2019 and FY-2020, and named SE of the Year for the South Region in FY-2019.
May 2016 – Jul 2017

Senior Solutions Architect

J9 Technologies — Richardson, TX

  • Architected ITOM and APM solutions for Fortune 1000 clients, conducting proof-of-concept projects to support sales initiatives.
  • Led customer webinars, best-practices sessions, solution demos, and new product feature briefings.
Feb 2015 – May 2016

ITOM Solutions Architect – South Central Technical Sales

Hewlett-Packard — Plano, TX

  • Specialized in network management solutions for the Central Sales region, leading migrations to new platform releases and designing tailored client solutions.
  • Developed internal training materials to keep the technical team current on HPE software releases and product roadmaps.
Mar 2007 – Feb 2015

Senior Systems Engineer

Southwest Airlines — Dallas, TX

  • Led development of the enterprise Monitoring Reference Architecture, overseeing 5,000+ monitors and 6,000+ agents across infrastructure platforms.
  • Spearheaded a major platform migration from OpenView for UNIX to OpenView for Linux, improving scalability and operational efficiency.
  • Partnered with cross-functional technology teams to define monitoring strategy and improve business/technology alignment.
Jun 1999 – Mar 2007

Enterprise Systems Engineer

PepsiCo

  • Managed 100,000+ monitoring agents across enterprise infrastructure using HP OpenView and IBM Tivoli platforms.
  • Developed self-service tools for Operations teams, reducing resolution time and baseline system load.
  • Led enterprise monitoring migration from IBM Tivoli to HP OpenView.
Jun 1986 – Sep 1998

Avionics Technician — Staff Sergeant

U.S. Army

  • Supervised a $6M avionics and electrical repair facility with 20+ technicians, ensuring mission readiness and operational excellence.
  • Evaluated and repaired aircraft wiring, communication, navigation, and radar systems across multiple airframe platforms.
  • Mentored technicians in advanced avionics and electrical systems repair, improving team capability and knowledge depth.
04. Recognition

Certifications & Awards

🏆

Presidents Club

AppDynamics FY-2019 & FY-2020

⭐

SE of the Year

AppDynamics South Region — FY-2019

💰

$22M+ Direct Sales

AppDynamics — achieved in under 4 years

📊

Data Science

Cisco Green Belt Certification

🎤

Mandel Certified

Presentation & Communications

🔧

ITIL v3 Foundation

IT Service Management Certified

05. Volunteerism

Giving Back

⚜️

Webelos Den Leader

Boy Scouts of America

May 2013 – Aug 2015 · 2 yrs 4 mos

  • Led planning and delivery of a year-round program of activities for the Webelos den, advancing the purposes of Cub Scouting.
  • Completed Webelos Den Leader Fast Start Training, Basic Leader Training, and Outdoor Leader Skills for Webelos Leaders.
  • Mentored the Webelos den chief, attended Den Chief Training together, and ensured meaningful recognition for his contributions.
  • Instilled Scouting spirit and moral values through personal example, ceremonies, and community service projects.
  • Managed den dues, maintained attendance records, and supported Webelos Scouts in their advancement journey.
📷

Photographer & Videographer

Cisco

Mar 2022 – May 2023 · 1 yr 3 mos

  • Volunteered as photographer and videographer for Cisco public events, handling full post-production work.
  • Contributed to the Girls Power Tech event — a Cisco-led initiative to inspire North Texas high school girls to pursue careers in technology.
💡

Photographer, Videographer, Coach & Content Creator

Cisco Girls Power Tech

Jan 2022 – May 2023 · 1 yr 5 mos · Human Rights

  • Served in multiple roles for Cisco's Girls Power Tech initiative — a program bringing North Texas high school girls curious about technology careers together for hands-on presentations and personal coaching.
  • Provided photography and videography coverage throughout events, and handled full post-production processing of photos and video assets used to market the program to additional schools for FY23.
  • Coached attendees directly, sharing insights on navigating challenges and the rewards of a career in technology.
06. Contact

Let's Connect

Whether you're looking for a strategic pre-sales partner, a solutions engineering leader, or just want to talk tech — I'd love to hear from you.

[email protected] linkedin.com/in/scott-bursik